For any questions or clarifications relating to the product, feel free to contact our Customer Support on +91-9660566365.
This product comes with a 1-year warranty which covers manufacturing defects, inherent termites and borer issues.
For upholstered products, the warranty applies to the frame, padding and mechanisms, if any.
This limited warranty does not apply to the following:
Normal wear and tear of the product over prolonged use
Small cuts, scratches or damages due to wrong cleaning methods or impacts/accidents
Damage caused due incorrect installation/assembly by the customer
Cracks developed due to displacement of the product
Fading due to direct exposure to sunlight
Decaying of wood due to consistent exposure to water
Upholstery fabrics such as seat covers have no warranty
Non-standard dry-cleaning procedures or use of harsh chemicals
As per the industry standards, unevenness of up to 5 mm is accepted widely due to differences in floor and surface levels. This is not covered in warranty.
o Any modifications or alterations made to the products post purchase are not recommended and will void the entire Warranty.
Delivery:
• Our support and delivery teams will be in touch with you for a hassle-free delivery and installation experience.
• Accessories showcased in the image are just to give an idea about the setup. These are not a part of the product, unless specified.
• In the case of solid wood based furniture, the wood grain might slightly vary from product to product.
• Intricate design or hand-paint might have slight variation between the 3D picture and the actual product.
• In accordance with the different screen settings and resolutions, there might be a minute difference in fabric colour and wood finish between the website images and actual product.
• Your product(s) will be held for 5 days at the nearest delivery hub if you’ve failed to receive the delivery. After this, shall be free to charge or cancel the order.